Where the stay begins.
Prezenca Stay
Rates, reservations, the front desk and housekeeping. One place for the whole stay.
Sell rooms, apartments and pitches on your own website, then run the stay: check guests in, keep housekeeping in step and send the invoice when they leave.
- Front desk and housekeeping on one screen
- Prices per person, with children's discounts
- Guests check in online before they arrive
Front desk and housekeeping
Check out once, and the rest follows
The front desk shows the day on one screen: arrivals, departures, guests in house and open holds. Check in a room or the whole booking. A check-out tells housekeeping, puts unused nights back on sale and sends the invoice.
- Warnings for a room not ready or money still owed
- No-shows put their nights back on sale
- Housekeeping lists: to clean, ready and stayovers
Timeline
Move a stay to another room by dragging it
Rooms against nights, stays coloured by status, a lane for bookings without a room yet, and rooms out of order hatched and off sale. Drag a stay onto a free room.
- An availability grid for 14, 31 or 62 nights
- Stop-sell and reopen for a date range
- Change a booking in place and the price follows
Rates
Prices that follow your price list
A base plan and plans derived from it, priced per person by how many share the room, or per unit. Children's discounts by age, extra beds, seasons, minimum stays and closed arrival days. Drag across nights to set a price, or move a whole season by a percentage.
- A deposit and a stepped cancellation schedule per plan
- Early-bird, last-minute and hidden promo codes
- Every change logged with who made it
Guests online
Guests check in before they arrive
The email before arrival asks for what the guest register needs, so check-in at the desk takes one click. Guests pay the deposit online and the rest at the property, and cancel online within the terms they booked.
- A balance reminder and a welcome on the day
- A review request after the stay
- Emails in five languages
From start to finish
One stay, from the booking to the clean room
What happens to a reservation, and who does what, from your website to housekeeping.
- 1
Booked online
The room is held for 15 minutes while the guest pays, so nobody else can take it.
- 2
Deposit paid
The deposit from the rate plan is charged and a payment receipt or advance invoice goes out.
- 3
Checked in online
The email before arrival collects what the guest register needs.
- 4
At the front desk
One click checks in the room, or the whole booking.
- 5
Checked out
The room goes on the housekeeping list and the final invoice is emailed.
Also in Stay
The rest of the stay
Availability grid
Unit types by 14, 31 or 62 nights, with stop-sell for a date range.
Desk bookings
Phone and walk-in guests see every free unit priced on every plan.
Reservations
Filters, search and CSV export; change the dates or the room and the price follows.
Guest register
The legally required details and the tourist-tax reason, before check-in.
Extras
Per stay, night, person or person-night, required or pre-selected.
Bill and invoices
Charges and payments on one bill; advance and final invoices, credit notes on refunds.
Reports
Occupancy, ADR and RevPAR by property and plan, pickup, and monthly tourist tax.
Your own words
Rooms for hotels, pitches for campsites, apartments for apartment houses.
Per property
A receptionist can be limited to their own hotel.
One platform
Stay works on its own, and with the rest
Every module shares one cart, one checkout and one admin, so a guest pays for everything at once.
Questions
About Prezenca Stay
Can we use Stay without the other modules?
Yes. Stay works on its own. When you add passes, experiences or events, guests book them in the same cart and pay once.
Does it work with our own website?
Yes. Your website books through the Prezenca API: search, a date-picker calendar, quotes and a 15-minute hold, so two guests never get the last room at once.
Which kinds of property does it fit?
Hotels, campsites and apartment houses, one or several. The admin uses each property's own words: rooms, pitches, apartments.
How do guests pay?
By card, through Stripe or Bankart: online, the deposit your rate plan sets, and the rest at the property. A cancellation refunds what the booked terms allow.
Where the stay begins.
Rates, reservations, the front desk and housekeeping in one place, for one property or several.