Prezenca Commerce Platform

Where the pass begins.

Prezenca Pass

Lift and park passes, priced by age and duration and sold with the stay.

Put every pass in one price grid, sell it on your own website or with a room, and hand it over at the desk when the guest arrives.

  • One grid of prices by age and duration
  • Cheaper with a stay, never more than the guests
  • Handed over at the desk, tracked per order

Price grid

Every access product in one grid

Variants such as 4 hours, 1 day or 3 days across age bands, with a price in each cell; an empty cell is simply not sold. The same grid fits a lift, a bike park or a single entry, and it saves in one go.

  • Age bands start as Child, Youth and Adult
  • Variants renamed and reordered freely
  • VAT set per pass

With a stay

Cheaper with a stay, and never more than the guests

Each property can take a percentage or a quantity ladder off passes bought with a stay, and the number of passes is capped at the guests staying. Packages give every guest a pass in the right age band.

  • Discounts set per property
  • The age band picked from the guest's age
  • One cart and one checkout

At the desk

Paid passes wait at the desk

The confirmation tells the guest to collect the passes at the desk with the order number. Staff see what is waiting and mark it handed over; until then the order can still be cancelled and refunded.

  • Awaiting handover, per order
  • Cancel and refund before the handover
  • Refunds to the card or to a gift voucher

Wallet and QRComing soon

In the guest's phone, scanned at the entrance

Passes are coming to Apple and Google Wallet with a QR code, and staff will scan them at the entrance with any phone, the way event tickets are checked in already.

  • A QR code on every pass
  • Apple and Google Wallet
  • Scanned with any phone, no app to install
Scanned at the entrance

Assistant

Describe the pass and the assistant sets it up

Ask the admin assistant for a new pass with its age bands, variants and prices. It prepares the changes, you check them and press Apply, and any of it can be undone.

  • Changes checked before they apply
  • Undone in one step
  • Knows your catalogue and your orders

Add a bike park pass: 4 hours, 1 day and 3 days, children at half price.

From start to finish

One pass, from the cart to the desk

How a pass is bought with a room and handed over, and what the order shows at every step.

  1. 1

    Chooses the days

    The guest picks the variant and a pass for each person, priced by age.

  2. 2

    Adds a room

    With a stay in the cart, the property's pass discount applies.

  3. 3

    Pays once

    The room and the passes are paid in one checkout.

  4. 4

    Gets the email

    The confirmation says to collect the passes at the desk with the order number.

  5. 5

    Collects at the desk

    Staff hand the passes over and mark the order.

Also in Pass

The rest of the pass

Sold online

Your website lists passes with prices per age band and the stay discount, through the API.

Packages

A stay with a pass for every guest, in the right age band.

Coupons

A coupon can be limited to one pass.

Gift vouchers

Vouchers pay for passes like for anything else in the cart.

Five languages

Names, descriptions and what a pass includes, translated with AI filling the gaps.

Prices set on the server

The price always comes from Prezenca, never from the website.

One platform

Pass works on its own, and with the rest

Every module shares one cart, one checkout and one admin, so a guest pays for everything at once.

Questions

About Prezenca Pass

How does a guest get the pass?

Today the confirmation email tells them to collect it at the desk with the order number, and staff mark it handed over. Next, passes arrive with a QR code in Apple or Google Wallet and are scanned at the entrance.

Can a pass be cheaper with a room?

Yes. Each property sets a percentage or a quantity ladder for passes bought with a stay, capped at the number of guests.

Can we sell passes on their own?

Yes. Pass works without the other modules; the stay discount simply applies when a stay is in the cart.

Can an order be cancelled?

Until the passes are handed over, staff can cancel the order and refund it to the card or to a gift voucher.

Where the pass begins.

Passes by age and duration, sold with the stay and handed over at the desk.